For about 50 years I have been writing, speaking and teaching about quality, in Britain, Japan and around the world. Much of that work was on paper: conference papers, newsletters and press articles. Some of it was on film.
This Library brings it together, one piece at a time. Some of it is history: how Quality Circles came to Britain, and what we learned from Japan. Much of it is still relevant, because many of the mistakes I warned about in the 1980s are still being made today.
New items are added regularly, each with a short note from me on why it still matters.
You are welcome to quote from anything here, with acknowledgement.
- Quality Circles in Japan: a paper for discussion (1988)
Presented by David Hutchins at the NSQC Conference, Warwick, 1988. Why it still matters I found this paper in my archive during World Quality Month 2026. I wrote it after visiting Japan in 1987 and the United States in 1988. In 1986 Toyota alone received over 2.6 million suggestions from 60,000 people, and put over… Read more: Quality Circles in Japan: a paper for discussion (1988)
