CQI Diploma in Quality Management

Using CQI Diploma to Improve Business Performance

Posted by David Hutchins on 18 October 2015 | 0 Comments

CQI Diploma to Improve Business Performance

The CQI Diploma in Quality Management offers many opportunities for business relevant application. However the real secret and opportunity lies in Unit 505 ‘Using Quality to improve business performance’ . This module requires the student to prepare an assignment report based on a selected business performance improvement opportunity allowing for direct return on investment from the course.

Not only can we provide the most effective training and education for your people, you can also get a measurable positive and immediate impact on your investment.Typically in order for the student to make the intellectual link between theory and its application the application to the world of work, students are encouraged to select a work related problem that may be solved using the methods taught in the Unit. The syllabus for the Unit – ‘Using quality to improve business performance’  requires the student to learn and understand the principles behind the commonly used structured approaches. These include Root Cause Analysis, 8D and Six Sigma. These approaches have been developed by some of Quality’s best theorists and have real business wide relevance. Using the problem solving road maps selected for that year by the chief examiner, the student will learn the relevant problem solving tools and apply them to the project. Typically this will be as follows:

  1. Select a problem – usually one related to their own work and where there is likely to be a significant financial gain if the student is successful in achieving a remedy.
  2. Explain the current situation, the impact of the problem and the hoped for benefits.
  3. Map the process and decide the scope of the project, ensuring realistic and achievable project goals.
  4. Identify theories of possible causes using appropriate techniques in the syllabus.
  5. Test the theories in order to find the true cause or causes.
  6. Identify possible solutions.
  7. Separate ‘solutions’ into those that are irreversible and those that are reversible.
  8. Test the solutions and check for possible negative effects.
  9. Implement the best solution from a range of possible criteria such as cost to implement, dealing with any negative effects, benefit and other possible issues.
  10. Hold and monitor the gains.
  11. Select next project.

The student would be expected to write this up in the form of a report which is then examined by the service provider in the first instance and then by the CQI Chief Moderator. If there are several students in the same organisation it is perfectly reasonable that they might work on joint projects provided that they write them up separately. DHI can assist with the project but due to CQI regulations can only advise once on the structure of the report. However U505 provides students with the range of skills to complete their first business improvement project, and set them up for ongoing business improvement. Following the course DHI can still provide support for further projects if required.

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